At brucejourneys, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

When you place an order or contact us, we may collect:

  • Name, shipping address, and contact details (phone number, email).
  • Order details (products purchased, delivery preferences).
  • Communication records (emails, messages, or inquiries).

We do not collect or store payment information, as we operate strictly on a Cash on Delivery (COD) basis.

2. How We Use Your Information

Your information may be used for:

  • Processing and delivering orders.
  • Communicating updates about your order status.
  • Responding to inquiries and providing customer support.
  • Improving our products and services.

3. Information Sharing

  • We do not sell, rent, or trade your personal information.
  • Information may be shared only with trusted third-party courier or logistics partners to complete delivery.
  • We may disclose information if required by law or legal process.

4. Data Security

  • We take reasonable measures to protect your personal data against unauthorized access, alteration, or misuse.
  • While we strive to secure your data, no method of transmission over the internet or storage system is 100% secure.

5. Cookies & Tracking

  • Our website may use cookies or basic tracking tools to enhance your browsing experience.
  • You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your personal information (subject to legal and business requirements).
  • Opt out of receiving promotional messages.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

8. Contact Us

For any questions regarding this Privacy Policy or how your data is handled, please contact us:
📧 Email: [email protected]